Just talked to a guy from the laminate place. We figured out what happened and he's going to order a new one. I guess they don't make these themselves. Not sure what their purpose is...and why I can't buy directly from them, but have to buy from Lowe's. Anyway...we'll be getting a 30" bullnose front and flat capped back. They can only order the double bullnose in 27", 30" or 36" widths. Anything else they have to cut and flat cap.
So, flat cap it is. I really liked how the double bullnose looked too :(